TERMS & CONDITIONS

​SERVICES: 

  • If there are any blemishes, pimples, active cold sores, irritation of the skin of any kind, moles or other skin imperfections in or around the area of the procedure, Sibina will NOT be able to perform the procedure until the blemish or area of concern is gone or the mole is removed and healed.

  • A deposit of $100.00 is required for all bookings to lock in an appointment – this will be deducted from the total treatment price payable on the day of the appointment.

  • We do not offer payment plans.

  • Cancellations may incur a $20 administration fee.

  • Deposits will not be refunded for cancellations with less than 48 (business hours) notice.

  • We accept payment by VISA, Mastercard, Electronic Transfer or Cash.

 

Cancellation Policy

  • A 72 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 72 hrs FULL PAYMENT WILL BE REQUIRED TO RESCHEDULE. No exceptions.

 

Rescheduling/Late Policy

  • We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well. If you choose to reschedule your appointment, a minimum 24 hour advance notice is mandatory or the deposit becomes non-refundable.

  • If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $100 deposit to secure your appointment.

 

No Show Policy

  • Any client that does NOT show for a scheduled appointment, will forfeit their deposit and will be required to pay for any future appointments in full before being rescheduled.

 

SHOP:

1) STANDARD TERMS AND CONDITIONS

sibina.com.au is owned and operated by Sibina Cosmetic Tattoo Art  (ABN: 20 041 495 426). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and /or by completing the registration process to become a member of Sibina Cosmetic Tattoo Art you agree to be bound by these Terms and Conditions. Sibina Cosmetic Tattoo Art may amend these Terms and Conditions from time to time and any amendment will become effective immediately.

 

We strive to ensure all of our pricing, sizing and information on our website is true and correct, but occasionally honest mistakes might be made, as recognised by consumer law.


In the unlikely event that the price shown on the checkout page is wrong, and we discover this before dispatching your order, we are not required to sell the goods to you at the price shown. We will let you know as soon as possible and give you the option of re-confirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund. Similarly, although every effort is made to ensure correct product information and sizing is provided, the goods we receive may differ from the information provided. Should this occur, Sibina Cosmetic Tattoo Art will make every effort to find a fair and reasonable solution and offer you a full refund should you wish to cancel or return your complete order.

The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia

 

2) DELIVERY OPTIONS

Australia Post

Delivery via Australia Post is suited to customers who may not be at the Delivery Address when the delivery is attempted. If no one is available to sign when delivery is attempted, a Calling Card is left and your package will be available to be collected from your local Post Office.

 

3) SECURITY CHECKS

After an order is placed at Sibina Cosmetic Tattoo Art , a Customer Service Representative may contact you to verify your details in an effort to minimise fraudulent transactions. All new credit card transactions over a predetermined value will be subject to a Security Check, in line with our merchant requirements.

4) ORDER DISPATCH

Please note that the Dispatch Guide on the Product Detail Page indicates the number of business days for your complete order to leave our warehouse. An order placed before 2 pm AEST/AEDT Monday-Friday where all items are ‘Ready to Dispatch’ will be dispatched the same day. Should you select the Express Delivery option, this will be the method for delivery once all goods are in stock and ready to be dispatched.

 

5) RETURNS

Customer satisfaction is paramount at Sibina Cosmetic Tattoo Art

If for some reason you are not completely happy with your purchase, please return the goods within 14 days for a full refund. Unfortunately, we cannot refund goods that have been opened and / or security seals have been removed. 

Sibina Cosmetic Tattoo Art must be notified within 7 days of of receipt of purchase of any product discrepancies. No product discrepancies will be considered beyond 7 days of receipt of order. Sibina Cosmetic Tattoo Art must be notified within 14 days of receipt of purchase of any faulty products . No faulty products will be considered for return beyond 14 days of receipt of order.

For further information please see our RETURNS POLICY.

6) CLAIMS MADE

Sibina Cosmetic Tattoo Art sells wide a range of leading skincare brands from around the world. The claims made by these products whether direct or implied are made entirely by the respective manufacturers and not by Sibina Cosmetic Tattoo Art

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TERMS & CONDTIONS 

PRIVACY AND SECURITY

© Copyright 2018 Sibina Brow Art.